Before you write

If you have a question, check our FAQ page first — there's a good chance the answer is already there. When describing a problem, please include:

  • The build number from Help > About
  • Your operating system version
  • Your registration name / key, if applicable
  • Steps to reproduce the issue

Response time

Our team is available 24 hours a day, excluding holidays. Messages are normally answered within one business day.

Support
support@nerxy.com
Technical issues, bugs, setup help
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sales@nerxy.com
Licensing, pricing, general enquiries
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